Privacy Policy

Last updated: May 2026

1. Information we collect

When you contact TJNE through this website, by email or through a form, we may collect business contact information such as your name, company, job function, email address, phone number, country or region, product interest, application details and message content. If you send drawings, specifications or technical documents, those files may also be stored as part of the inquiry record.

2. How we use information

We use the information to respond to inquiries, provide product or technical information, review operating conditions, prepare commercial proposals, arrange logistics or after-sales communication, improve this website and maintain business records.

3. Technical and commercial communication

If you submit an inquiry, TJNE may contact you by email or other business communication channels in relation to your request. You may ask us to stop non-essential marketing communication at any time.

4. Cookies and analytics

This website may use basic cookies, server logs and analytics tools such as Google Analytics to understand traffic, page performance and user interaction. These tools help us improve the website and do not replace direct technical review or customer communication.

5. Sharing of information

TJNE does not sell personal information. We may share necessary information with affiliated teams, trusted service providers, logistics partners, technical personnel or business partners when needed to respond to your inquiry, support a project, operate the website or meet applicable legal obligations.

6. Data retention

Inquiry and business communication records may be retained for a reasonable period for customer service, project follow-up, compliance, quality management and business record purposes.

7. Data security

We use reasonable administrative and technical measures to protect information submitted to us. However, no website, email transmission or online storage system can be completely secure.

8. International communication

TJNE is based in China and serves international customers. Information you submit may be processed in China or other locations where our service providers or business partners operate, subject to appropriate business and security controls.

9. Third-party links

This website may contain links to third-party platforms such as LinkedIn or external resources. TJNE is not responsible for the content or privacy practices of third-party websites.

10. Contact

For privacy questions or requests, please contact sales@tjneglobal.com.